|
The next generation of business management solutions
We create software solutions for managing sales, marketing and customer service processes in a
wide range of
verticals. Our solutions offer best-of-breed advantages: extreme ease of use, extensive
functionality, total reliability and seamless scalability.
Key features
|
 |
Full functionality, rivaling the best in the industry |
 |
Entirely web-browser-based — zero-footprint client |
 |
Choice of deployment modes (in-house, hosted, appliance) |
 |
Unlimited customization |
 |
Rapid deployment — in minutes, not days |
|
More...
|
|
Sales automation
|
 |
Complete account, lead, contact and opportunity management |
 |
Integrated with Microsoft Outlook® |
 |
Customizable dashboards for bird's eye views, with instant drill-down
capabilities |
 |
Full role-based access control |
|
More...
|
|
Productivity features
|
 |
Built-in, fully-integrated email-client |
 |
Shared calendaring |
 |
Central document repository, with documents linked to emails, contact and company records |
|
More...
|
|
Customer service
|
 |
Full support for tickets and case management |
 |
Extensive reporting facilities for tracking and monitoring quality of service |
 |
Built-in knowledge base |
 |
Configurable rules for managing case assignments and flows |
|
More...
|
|
|
Customer quotes
" SFCRM has provided a common platform...
which is critical to the success of our global business."
-- Chris Ithomitis
Director
Northwest Consulting
News
sfaFinity launches SFCRM, a
"plug-and-work" browser-based CRM product.
|