The next generation of business management solutions

We create software solutions for managing sales, marketing and customer service processes in a wide range of verticals. Our solutions offer best-of-breed advantages: extreme ease of use, extensive functionality, total reliability and seamless scalability.

Our products feature:
Unparalleled simplicity of usage
Five-minute installation, 60-minute customization
Zero software stack requirement, both on desktop and on server
Seamless migration from older applications (Goldmine, ACT!, Telemagic) as well as from or Siebel
Enterprise-level features at small-business prices
Key features
Full functionality, rivaling the best in the industry
Entirely web-browser-based — zero-footprint client
Choice of deployment modes (in-house, hosted, appliance)
Unlimited customization
Rapid deployment — in minutes, not days
Sales automation
Complete account, lead, contact and opportunity management
Integrated with Microsoft Outlook®
Customizable dashboards for bird's eye views, with instant drill-down capabilities
Full role-based access control
Productivity features
Built-in, fully-integrated email-client
Shared calendaring
Central document repository, with documents linked to emails, contact and company records
Customer service
Full support for tickets and case management
Extensive reporting facilities for tracking and monitoring quality of service
Built-in knowledge base
Configurable rules for managing case assignments and flows
Customer quotes
"SFCRM has provided a common platform... which is critical to the success of our global business."
-- Chris Ithomitis
Northwest Consulting
sfaFinity launches SFCRM, a "plug-and-work" browser-based CRM product.
Copyright © sfaFinity, Inc., 2004 – 2009.   All rights reserved
Disclaimer      Privacy policy